Archive for December, 2013
This Just In!
Posted: December 23, 2013 in Pest Control Industry NewsTags: Arilon, B&G Holster, Bait Arena, Bug Off Pest Control Center, Nectar Fly Machine, Pest, Pest West Manual, Spanish Trumans, Tech Book, Temprid RS, The Bed Bug Combat Manual, The Cockroach Combat Manual II, Truman Guide, Vendetta Plus
Come Fly With Me – Flies and Their Control presented by Dr. Bill Robinson, B&G Equipment
Posted: December 11, 2013 in New York Pest ExpoTags: Bug Off Pest Control, Bug Off Pest Control Center, Dr. Bill Robinson, Drain Fly, Fly Management, House fly, Moth Fly, New Pest Expo, pest control, Red Eyed Fruit Fly
We had yet another great presentation from Dr. Bill Robinson at this year’s New York Pest Expo. His presentation focused on fly biology and habits.
Dr. Robinson reminded us of the importance of fly management in both residential and commercial accounts. Flies carry microorganisms that cause disease and can become a public health problem. Control often requires the expertise of a pest control operator.
“Lessons Learned from a Lifetime in Pest Management”, Presented by Hall of Famer Norm Cooper
Posted: December 4, 2013 in New York Pest ExpoTags: Bug Off Pest Control Center, customer service, New York Pest Expo, Norm Cooper, Pest Management, PMP Hall of Fame
We had a great presentation from our friend Norm Cooper at this year’s New York Pest Expo. Norm shared some life lessons he has learned in his many years of running one of the largest pest control companies in the New York area.
Each of us has a unique quality that makes us different from others. When it comes to selling your services, Norm feels strongly you should be selling your uniqueness. Why are you different? What sets you apart? Once you understand this and how to use it to your advantage you won’t have to sell price. You deserve the business. Keep in mind that when it comes to customer management be realistic about your strengths and weaknesses. You can’t be all things to all people.